Refund policy

Return window and condition

Request a return within 30 calendar days of delivery. Return items unworn, unused, unwashed, and in their original condition, with the original tags and packaging.

Start a return

Email info@sinasuits.com with your order number, the items you want to return, and the reason. We will provide return instructions. Approved returns are mailed to Sina, 214 E 9th St, Los Angeles, CA 90015, United States.

Return shipping and fees

You pay for return postage when you change your mind or order the wrong size. Sina covers return shipping for damaged, defective, or incorrectly shipped items. There is no restocking fee.

Damaged, defective, or incorrect items

Please contact us within 14 calendar days of delivery and include photos so we can resolve the problem. This reporting request does not limit your rights under applicable law.

Refunds and exchanges

We process approved refunds to the original payment method within 3–5 business days after receiving and inspecting the return. Your bank or payment provider may need additional time to post the credit. Contact us before mailing an item you want to exchange. Exchanges depend on availability.

Sina
214 E 9th St, Los Angeles, CA 90015, United States
info@sinasuits.com
+1 (213) 833-0033

Store hours: Monday–Friday, 10 a.m.–4 p.m. and Saturday–Sunday, 10 a.m.–5 p.m. Pacific Time.